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What happens if I lose my certificate?
What happens if I lose my certificate?

Learn how to get your certificate replaced with assistance from Userve

Userve Support avatar
Written by Userve Support
Updated over a week ago

Don't worry, if you've lost your certificate then our support team will help you replace it. If Userve issued the original certificate then we are happy to send you a copy via email.

However, depending on the type of course you completed you may also need to contact your local state or county government department in order to retrieve a copy of your state-issued card or permit. Please be aware that they may also charge a fee.

Either way, our helpful support team are here to assist. Click the button below to get in touch.

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