At Userve, we are committed to ensuring that the training and examination environment for our participants is fair, and free from discrimination and harassment.
Discrimination and harassment will not be tolerated under any circumstances. In the event that discrimination and harassment is found to have occurred, disciplinary action will be taken against any employee or participant who breaches this policy.
By implementing this policy we strive to achieve the following objectives:
Create a training and assessment environment that is free from discrimination and harassment and where all employees, contractors and participants are treated with dignity, courtesy and respect;
Provide an effective procedure for complaints based on the principles of natural justice;
Treat all complaints in a sensitive, fair, timely and confidential manner;
Guarantee protection from any victimization or reprisals;
Promote a productive and cohesive training and examination environment;
Encourage the reporting of behavior that breaches this policy; and
Promote appropriate standards of conduct at all times.
If participants believe that they have not been treated fairly, or have been subjected to discrimination or harassment, they should contact Userve to report this immediately.